SPORT.COM ONLINE SHOP TERMS OF SERVICE
Any new features or tools which are added to the current online shop shall also be subject to the Online Shop Terms. You can review the most current version of the Online Shop Terms at any time on this page. We reserve the right to update, change or replace any part of these Online Shop Terms of Service by posting updates and/or changes to our Website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the Website following the posting of any changes constitutes acceptance of those changes.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Online Shop Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this Website to purchase products.
You may not use our products for any illegal or unauthorized purpose.
SECTION 2.1 – Delivery Policy
Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays or force majeure for which we will not be responsible.
Shipping will be automatically calculated at the checkout page when both the delivery destination and service option is selected.
Deliveries will be made by Sport.com using our chosen courier service. If nobody is available to receive the product the courier will post a note through the door and take the delivery to your nearest depot.
We do not deliver to PO Box numbers, hotels or hostels.
SECTION 2.2 – Returns Policy: Refunds & Exchanges
Customers may return items to Sport.com.
If you purchased a product from other retailers, you will need to follow their return policies. We will only accept returns for items bought on this Website. We cannot accept any items purchased through other distribution channels. Proof of purchase is required in the form of an original invoice.
If you purchased a product directly from our online store, Sport.com accepts product refunds and exchanges within 30 days of purchase as long as the product is in new condition. The product must be unused, unwashed and in its original packaging.
Returns are free if the product was delivered either damaged or defective, otherwise customers are required to cover the cost of return shipping.
To make a domestic or international return, follow steps 1-3 below:
1. Create a ticket with Sport.com website with the following information:
1.1. The order number or order confirmation email;
1.2. Reason for the return: Did not fit / I changed my mind / Wrong item sent / Arrived damaged / Quality issues;
1.3. Indicate whether you want an exchange or refund;
2. Sport.com will provide you with a shipping label with a return address and you should tape it on the return package and take it to the postal facility of your choice. A carrier with tracking is recommended. You are responsible for the shipment so it is also recommended that you insure the package.
3. Your return will be processed within 72 hours of being received by Sport.com. Once received, we will check the product to make sure it’s unused, unwashed and in the original packaging. If the package meets these requirements, we will issue you a full refund or exchange as requested. (items must be received by Sport.com within 14 days of issuing the refund request)
A support representative will inform you when the return has been completed. Refunds/replacements can take up to 14 business days before appearing on your PayPal/Credit account.
Note: Sport.com will not accept customs charges on international returns.
SECTION 2.3 – Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company; it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at: firstname.lastname@example.org.
SECTION 2.4 – Sale Items
Sales items will be refunded their sales price, as per the original invoice, under the terms of our Returns Policy.
SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information in regards to our products and services made available on this Website is not accurate, complete or current. The material on this Website is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the materials found on this Website is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this Website at any time, but we have no obligation to update any information on our Website. You agree that it is your responsibility to monitor changes to our Website.
SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Online Store Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Online Store Service.
SECTION 5 – PRODUCTS OR SERVICES
Certain products or services may be available exclusively online through the Website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited by law.
SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns Policy.
SECTION 7 – PERSONAL INFORMATION
SECTION 8 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our Website or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Website or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Website or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Website or on any related website, should be taken to indicate that all information in the Website or on any related website has been modified or updated.
SECTION 9 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
All products and services delivered to you through the Website are (except as expressly set out in the manufacturer’s warranty) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Sport.com, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Services or any products procured using the Website, or for any other claim related in any way to your use of the Services, Website or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
Sport.com shall not be liable in any way whatsoever for any product liability and/or breach of product warranty claim(s) brought by any Website user and/or third party in any jurisdiction in relation to use of the products sold through the Online Shop. In the event of a product liability and/or breach of warranty claim you hereby agree to bring such claim directly against the manufacturer of such product(s) and not Sport.com.
SECTION 10 – INDEMNIFICATION
You agree to indemnify, defend and hold harmless Sport.com and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Online Shop Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third party, or any product liability claim brought by any third party in regards to the products sold through our Online Shop.
SECTION 11 – APPLICABLE LAW AND JURISDICTION
This Online Shop Terms of Service shall be governed and interpreted in accordance with the laws of England and Wales and the London courts shall have exclusive jurisdiction to determine any disputes which may arise out of, under, or in connection with these Online Shop Terms of Service, and for this purpose the parties hereby irrevocably submit to the jurisdiction of such courts.
SECTION 12 – QUESTIONS AND CONTACT INFORMATION
Questions about the Online Shop Terms of Service should be sent to us at email@example.com.
These Online Shop Terms of Service have been updated on November 27, 2014.